The longer version of the same article, “In the Sorting Office,” in the London Review of Books, includes some of the political history in the Reagan-Thatcher era that brought the privatization about.
The winners from Holland’s liberalization of the postal market were the big organizations who bulk mailed. The losers? Almost everybody else.The author, James Meek, wrongly accepts that the Internet necessarily means less demand for postal service. The opposite is true. Customers e-mailing documents to USPS to be printed at and delivered from the destination post office could be the biggest boon to mail since paper.